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Withdrawals/Refunds/Transfers:

SKATE CANADA FEES ARE NON-REFUNDABLE

Withdrawal before session starts:

  • A program refund* will be issued for withdrawals after registration but before the first scheduled class begins less Skate Canada Fee.

Refunds for withdrawals will not be permitted after the program start date, except for the following circumstances:

  • Withdrawal due to injury: Any skater that misses four or more consecutive weeks due to an on-ice injury on an WSC session is entitled to a credit of 50% of the pro-rated amount of the sessions missed. A doctor’s note must be provided to the Program Convener indicating that the injury is the result of the on-ice activity. The skater must present evidence that the injury occurred during a WSC session.

  • Withdrawals for Pre-CanSkate: A pro-rated refund* will be given to parents of NEW PreCanSkate skaters if the refund request is received in writing prior to the withdrawal deadline of November 3, 2024.

  • * ALL withdrawals/refunds are subject to a $30 processing/administration fee and Skate Canada Fee of $61.70. 

Mid-Season Program Transfers:

  • While program withdrawals are not permitted after session start, a skater MAY transfer from one program to another in the middle of a program season, with no administration fee, when changing skating categories: for example from PreCanSkate to CanSkate session or CanSkate to StarSkate session upon qualification changes.  The cost difference between the switched programs fees will be applied to the members account. A skater may also transfer between equivalent programs once per season with no administration fee, for scheduling purposes IF there is room on the desired session. Each subsequent transfer after the first would be charged a $30 administration fee. 

Ice Scheduling

  • Cancellations: Ice allocations are done by the town and are out of control of the WSC. Check the WSC website and Facebook page for cancellations as well as email notifications. There is no refund or make-up policy for sessions cancelled due to inclement weather, town ice deletions, or any other unforeseen circumstances for which the WSC cannot reasonably be held responsible.

  • ‘NO SKATING’ Dates: Dates listed as ‘no skating’ dates  or Blackout Dates on registration materials/WSC website are due to KNOWN ice cancellations, and were NOT included as part of your program fee.  Refer to each program calendar on the WSC website for relevant ‘no skating’ dates.

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